Contact

Expert Support. Global Reach

Whether you need to confirm a part number, check stock, or get technical advice, our team is ready to help.

1. Talk to an Expert

Need an answer right now? Call our toll-free support line: 1-833-833-0586

Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST). If you call outside these hours, please leave a message or email us. We monitor urgent inquiries across multiple time zones.

Available for sales, technical support and order status. If we are helping another customer, please leave a message with your part details, and we will call you back immediately.

2. Support

For quotes and complex inquiries, email is often faster so we can look up diagrams.

Orders, Quotes & Returns: orders@gconparts.com  (Please include your machine model or part number).  

Management & Partnerships: fevzi@gconparts.com   (urgent issues or partnership inquiries).

3. Locations & Logistics

GRIFFIN Construction Parts (Division of Griffin Group Inc.)

5376 Walter Place Burnaby, BC V5G 4K2 Canada  (Administrative office. We do not stock inventory or offer customer pickup at this address)

Shipping & Warehousing

Orders are dispatched from our or our partners' warehouses located throughout Canada and the USA. 

4. Global Operations

Our operations reflect the global nature of the construction industry. With teams based in Vancouver, BC and Ankara, Turkey, we maintain direct relationships with our manufacturers to oversee quality control and logistics.